Welcome to MoonstoneCraft! All items are handmade and ready to ship within 1-3 days.
Shipping Policy
We use USPS shipping for all orders. Orders completed before 11 am PT will ship the same day, after 11 am PT will ship next day except for orders completed on Saturdays or Sundays.
We will ship your order to the provided address.
If you’re buying a gift and want it to be shipped to a different address, just let me know in the message box upon check-out.
We don’t ship to International buyers, we apologize for the inconvenience.
Please message me if you have further questions before you buy.
Packaging:
We will make sure that your item is properly packaged; all orders are packaged using recycled materials to keep them environmentally friendly. Items will be wrapped using tissue and recycled paper and corrugated cardboard to keep them from breaking during transit. We say no to ‘single use plastic’ and encourage you to do the same.
Returns & Exchanges
We accept returns within 3 days of delivery, the item needs to be in perfect condition and original package for a full refund on the value of the item. Shipping is not elegible for refunds. Customer pays for shipping on returns.
Refunds will be issued upon arrival and inspection of the product you are returning.
No exchanges will be issued. Please message me if you have further questions before you buy, we will gladly assist you and help you with your selection.
Privacy:
We take privacy very seriously, as we personally dislike spam, we promise not to spam you.
Your information will be used for the solely purpose of fulfilling your order and will not be share with other entities. Your info will be deleted from our system 6 month after your last purchase.